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Maurice Mayrides's avatar

Sears also employed great salesmen--yes, I think mostly men--one of whom is my uncle who fortunately transitioned to be great at real estate after years of selling appliances. The slow, inevitable decline of Sears is also the story of declining person-centered customer service and potentially part of the loss of trust in each other.

Miguel Clark Mallet's avatar

This piece brings back so many memories for me. My father was in the Army so we lived on military bases and moved around a lot. But there was just about always a Sears, and that was always my mother's outlet of choice. Clothes, shoes, dishes, pots and pans, sporting goods. Their products were affordable and reliable. Even thought I knew it had been a while since I was in a Sears, but I didn't really it was actually closing. And its departure speaks so much to end of the retail outlets and spirit we've lost.

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